Save your company the time, money and hassles of managing IT solutions by letting us help you seamlessly deploy Google Apps.
We provide the following services to support your deployment of Google Apps.
Pilot Program: Still on the fence about Google Apps? We can establish a mock deployment to allow organizations to duplicate their production environment on a smaller scale. In doing so, you’ll have the chance to explore Google Apps without modifying existing infrastructure or disrupting normal business processes.
Mail Migration: We assist organizations in developing a plan and strategy for migrating mail, calendar and contacts and then help execute the plan.
Training: We provide customized training materials and instruction based on a client’s specific utilization of Google Apps.
Integration: We also offer development resources to help cloud solutions.
We are ready to help you with setup and assist you in configuring Google Apps through the following support options:
•Verify Domain in Google Apps
•Configure Gmail settings & MX Records
•Customize the appearance for your business using your branding
•Create User Accounts
•Create Groups and Email Lists
•Enable SSL domain-wide
•Enable APIs for various functions
•Setup custom URLs for your Google Apps services
•Configure Calendar settings, create resources, and sharing options
•Configure Google Sites/ Docs settings and sharing options
As a Google Apps for Business Partner, CloudStem offers the most comprehensive support package for your organizations post deployment Google Apps needs. CloudStem’s Premium Support combines proactive account management with advanced technical support. For your mission critical services, our team provides prompt, reliable operational support (break/fix). In order to ensure you continue getting the most out of Google Apps, we focus on your long term strategy for integrating new Google Apps features into your business.
Premium Support Features:
Unlimited Break/Fix support for the Google Apps core suite
Custom Portal login
Remote desktop assistance
Phone support/Email support
Open support cases with Google Enterprise Support
Escalate support cases with Google Enterprise Support
Based on historical request, provide quarterly reports with training recommendations
Due to our status as SMB Resellers, Google provides our customers with the highest level of support possible for Google Apps.